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Organisational Culture - Introduction

Welcome to the Organisational Culture chapter! Organisational culture is a very important factor which influences the behaviour in organisations. It is very difficult to define what organisational culture is due to its unspoken rituals and implicit rules. Organisational culture also changes over time and organisational behaviour changes with it.

This chapter will begin by discussing what culture is and why it is important. This will be followed by considering different types of culture, such as organisational and national, with different examples of organisational culture models in practice being discussed. Some of those include: Schein’s, Handy, Deal and Kennedy, and Johnson and Scholes’ models.

In today’s working environment it is very important to take culture into account, especially when considering multiculturalism at the workplace. This is because bringing together different perspectives, helps to create innovative solutions and also allows organisations to understand the needs of their marketplace. As such, this is aspect is strategically evaluated in this chapter. The chapter ends with a discussion of how culture can be managed effectively and why culture management is needed.

Below are some goals and objectives for you to refer to after learning this section.

Goals for this section

  • To understand the importance of organisational Culture
  • To appreciate different key theories/models and what can impact organisational Culture

Objectives for this section

To be able to:

  • Understand the different views on defining and measuring organisation culture
  • Understand the different aspects falling under organisational culture
  • To appreciate the use of different frameworks such as Hofstede in analysis national culture
  • Appreciate the significance and complexity of managing culture in multicultural situations.
  • Be able to recognise the processes and difficulties of organisational culture change initiatives

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